Returns & Exchanges
At SHOWROOM, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging with all designer tags attached and include the printed return authorization slip.
Ship It Back
Affix the prepaid shipping label provided in your portal request to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing